Leadership and Change Management

Agenda

Change management involves the selection of strategic approaches to facilitate the transition of from a current state of operation to the new, desired state. More specifically, it involves a process approach and set of techniques to manage the change being introduced. The impetus of any organizational change initiative is to improve some aspect of operations or longer term outcomes. Change projects result in new policies, processes, protocols, or systems to which staff must become accustomed, and change management is used to facilitate the transition.

Module 1    Leadership Styles  - Big L and Little L, EQ/IQ 

Module 2    Contexual Environment - PESTLE, Porters 5 Forces

Module 3   Managing Improvement - Business Improvement Planning

Module 4    Managing and Implementing Change - Stakeholder Management,

Implementing Change, Kotter’s 8-Step Model, Managing Risk and Resistance to Change

Learning Objectives

This change management training programme provides tools for leaders to evaluate their organization in its current state and, if appropriate, reconfigure it to accomplish strategic business and quality goals and address the ever changing needs of their customers.   Learners will:

• Understand leadership styles to manage change
• Evaluate Contextual environment where change will take place
• Describe and analyze any gaps in the organizational design to manage that change
• Understand the processes and linkages that support the desired organizational structure change